Last Updated: June 3, 2026
Goldfields Painters is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. About This Policy
This Privacy Policy applies to all personal information collected by Goldfields Painters via our website (https://goldfieldspainters.com/), our social media channels (including our Facebook page), over the phone, or directly during on-site consultations, quotes, and project deliveries across Kalgoorlie, Boulder, and the wider Goldfields region.
2. Information We Collect
We only collect personal information that is reasonably necessary to provide our professional painting, commercial decorating, and line marking services. This includes:
- Contact Information: Your name, residential address, commercial business address, email address, and phone numbers.
- Project & Site Details: Property structural layouts, images of surfaces requiring preparation, specific paint brand preferences, and site accessibility notes.
- Financial Information: Billing addresses, credit card or bank details for deposit processing, progress claims, and invoice settlements.
- Digital & Usage Data: IP addresses, browser types, and anonymous usage analytics collected when you interact with our website or Facebook marketing campaigns.
3. How We Collect Personal Information
We collect personal information directly from you through various touchpoints, including when you:
- Request a quote through our digital web forms or standard communication lines.
- Message or interact with us via our official Facebook account.
- Engage our team for on-site color consulting, surface evaluation, or contract implementation.
- Subscribe to our newsletters, promotional offers, or local trade updates.
4. Purpose of Data Collection and Use
Goldfields Painters uses your personal data to run our daily operations effectively and deliver quality trade services. Primary purposes include:
- Providing accurate commercial, residential, and parking lot line-marking quotes.
- Communicating project timelines, arrival schedules, and operational adjustments.
- Sourcing custom Australian-standard materials and premium paint supplies specific to your contract.
- Processing financial payments, progress claims, and providing compliant tax invoices.
- Fulfilling our professional compliance requirements with Master Painters Australia.
5. Disclosure of Personal Information
We value your privacy and do not sell, trade, or rent your personal information to third parties. We may disclose your data to trusted partners only to ensure successful project execution:
- Subcontractors & Specialist Trades: Qualified professionals working directly under our supervision to complete your site work.
- Suppliers & Logistics: Premium paint manufacturers or tinting suppliers when coordinating direct-to-site structural deliveries.
- Professional Bodies & Insurers: Entities like Master Painters Australia or insurance providers if required for safety audits, compliance certifications, or coverage verification.
- Legal Mandates: Law enforcement or regulatory authorities if strictly required under Western Australian or Australian Federal law.
6. Data Security and Retention
We implement industry-standard physical, electronic, and managerial security procedures to protect your personal information from unauthorized access, loss, misuse, or alteration. Financial details are processed through secure, encrypted gateways. We store data only as long as necessary to fulfill business warranties, tax obligations, and ongoing customer support histories.
7. Accessing and Correcting Your Information
You have the right to request access to any personal information we hold about you. If you discover that your contact information, billing records, or site addresses are outdated or incorrect, you may request an immediate correction by reaching out to us using the contact details provided below.
8. Changes to This Privacy Policy
Goldfields Painters reserves the right to update this Privacy Policy to reflect changing business processes, updated local trade regulations, or legislative shifts in the Australian Privacy Principles. Updates will take effect immediately upon being published on our website.
Contact Us
If you have questions, concerns, or complaints regarding how your private information is handled, please reach out to our administration team:
- Goldfields Painters
- Kalgoorlie-Boulder, WA, Australia
- Website: https://goldfieldspainters.com/
- Facebook: https://www.facebook.com/goldfieldspainters/
- Instagram: https://www.instagram.com/goldfields_painters/